Lesson 10,2 · Relations / Team Roles · Focus — Power and Struggle

Power and Struggle

Criticism, subgroups, alliances and interest pacts, before the majority unites around the winner. A seminar that began by locking the door on thirty-four qualified professionals, and the eight phases the room moved through in two hours.

Personal
Heart language · “How”

A ring of dark chairs round a red patterned rug in a room with papered walls and a woven tapestry; one man stands with his hands in his pockets and two others sit, well apart from him
Where a person sits, and who is left standing, is the first demonstration of positional power.

I would like to begin with an experience

Many years ago, I wrote a book about grief and change reactions. This was long before the term crisis psychiatry was commonly used, but in essence we are talking about many of the same emotions and reactions. Over the years, this led me to give lectures at many seminars and courses on such topics. In recent years, I have also taught personnel connected to crisis and rescue services after major accidents — helicopter pilots, rescue workers, doctors in air ambulances, ambulance drivers, nurses, anaesthesiologists, firefighters, police officers, priests, and funeral service staff. All were highly qualified in their practical tasks, but often unprepared for their own and others’ psychological reactions in situations of stress and catastrophe.

At the beginning of one such course, deep in the Ringebu mountains in Gudbrandsdalen, I got a provocative idea. Instead of lecturing about crisis reactions — I would create them.

Characterised by

Criticism, subgroups, alliances and interest pacts

The seminar was scheduled to start at 2:00 p.m. A crisis psychiatrist and a Gestalt therapist, who were also lecturers, were part of the plan — but we said nothing in advance. We only told participants the seminar would start exactly on time. We opened the doors five minutes before the start. Most people were already waiting outside.

Inside, we had placed thirty-four chairs — one for each participant — arranged in three circles: six in the inner circle, eleven in the middle, fifteen in the outer. I sat in the inner circle. The crisis psychiatrist sat in the middle, and the Gestalt therapist in the outer circle. Most participants looked surprised. Some tried to joke. But everyone found a chair. At exactly 2:00 p.m., two chairs were still empty. One of them beside me.

Then we locked the door

We continued to say nothing. Our defined positional power as seminar leaders was enough. After less than a minute, someone carefully tried the door — and realised it was locked. Restlessness began. No one answered. People started whispering, then several began speaking loudly, demanding that we open the door. We did nothing. Many addressed me directly, since I was perceived as the main lecturer. I remained silent.

The tone became more direct and aggressive. One participant said clearly that he would not pay for a course where the lecturer was obviously “on vacation.”

Expectations of initiative

Someone suggested opening the door, then looked at me as if asking for permission. I stared straight ahead. One participant stood up decisively and walked toward the door.

“It seems dangerous to accept that nothing is happening,” I said.

The man turned sharply and sat down again. Silence followed. Someone spoke and asked angrily how long we were expected to sit like this. I said nothing. Others raised their voices, everyone speaking into the air or directly to me — no real communication between participants, everyone competing for attention. Someone suggested forming an alliance. Two people in the outer circle stood up to leave.

“It is clear that some want to escape both the situation and the responsibility,” the Gestalt therapist said.

Attempted coup for leadership

One participant took control immediately. He stood up and ordered the two who were leaving to sit down. They obeyed. He moved to the front of the room and began a long explanation of what was happening and what the course leaders probably intended. There was little response — but also no resistance.

“The group is clearly so frustrated that it accepts any leadership,” I said.

Making new needs visible

Almost immediately, the group dissolved into smaller conversations. People who shared similar views sat together. Others, who had not spoken at all, began talking quietly with their neighbours. Many showed concern for one another and physical care. For a long time, no one spoke in the plenary. We had been there for over an hour.

Then the course secretary — who had not been informed about the experiment — said: “I suggest that the psychiatrist now takes over leadership. It is clear that the lecturer does not understand why he is here.” She turned to the psychiatrist: “Can you take over?” He said nothing and looked out into the room. Several participants demanded a response. None came. The course secretary sat down in the chair next to me — the chair that had been empty all along.

“It is clear that the empty chair creates fantasies about a new leader,” I said, after a minute or two.

The same room with the circle filled out: a dozen or so men and women seated round the rug in conversation, one of them sitting low on a footstool at the edge of it
The ring closed, and nobody at the front of the room.

Awareness as value power

The silence became something people could feel. After a long while, the atmosphere changed — the silence felt safer. Someone looked at the clock and said it would soon be time for dinner. Another said it had been a strange experience. Others expressed curiosity and wanted to understand more. A firefighter who had attended one of my courses earlier said: “In these two hours, I have learned something about myself and my needs that I believe is important.”

At exactly 4:00 p.m., I stood up and left. The Gestalt therapist stayed a little longer and said we would review the exercise in detail during the evening session.

The organisation as a large group

I admit it was a powerful experience — especially because it was not listed in the programme. The participants were completely unprepared, and reacted accordingly. In the following plenary discussion, we systematised what had happened against known theories of large-group dynamics and leadership. In a concentrated form, we observed a development through eight phases:

1

Submission

The first thing demonstrated was complete submission to authority. Despite the unusual room setup, no one questioned it. Like well-trained sheep, everyone gathered around the official leaders.

2

Expectation

Next came clear expectations of initiative and action, the moment someone knocked on the door.

3

Aggression

When nothing happened, the situation quickly shifted into open criticism and aggression.

4

Struggle

The provocative situation created space for a cautious attempt to challenge leadership.

5

Flight

When I pointed out that the group allowed action in order to reduce its anxiety, it was like puncturing a balloon. The atmosphere became passive and resigned. Two people stood up to leave, probably speaking on behalf of many.

6

Alliances

A new phase began when one person tested whether he could take power and attention. He was not accepted, but the group’s need for leadership led to several small alliances forming.

7

Pairing

None of the alliances seemed strong enough to take leadership. Two “crown princes” were appointed — the psychiatrist and the course secretary. At the same time, fantasies arose about the empty chair. Who could take that place? The course leader felt responsible, and showed it by changing seats.

8

Reality awareness and growth

By pointing out how fantasies and expectations were pushing for a leader, it was like revealing that the emperor had no clothes. It no longer felt so dangerous to be “exposed” without a leader. It was bearable. The group began to take responsibility for an unusual situation.

Mark which of the eight phases your own team or organisation is moving through right now — this saves to your report, and nowhere else.

Where does your own team or organisation sit right now?

But more about the large group process in Secret 10,3 — Large Group Process.

Your turn

An open notebook and two sharpened pencils on a dark desk under the pool of light from a lamp, the page still blank
The exercise wants a pen and paper, not a keyboard.

Homework 10,2

The large group process begins when the leadership falters or shows weakness. Then fantasies are created about a new leader.

Have you experienced such a situation? Describe your experience in three words.

SGL Secrets — For those who are in need, and those who want a lot!

Next lesson

Lesson 10,3: Large Group Process

Continue to 10,3 →